Free 7-Day Call-Leak Check for Auto Repair Shops
Find out how many calls your shop misses. For 7 days your phone rings first and our Agent takes the ones you can't answer. You get the count, what each caller wanted and what to fix first. It's free, and setup takes 5 to 10 minutes.
Call us at (343) 459-2198 · You keep your number · Switch it off any time
5.0 on Google, 16 ratings, as of October 28, 2026. Used by Garage Lebreton Krown, Kelly Auto Repair, Specialist Euro Tech and Detail My Ride.
- Your phone rings first. A call you don't pick up in 15 seconds goes to our Agent instead of voicemail.
- The Agent takes the caller's name, number and reason for calling, and answers quick questions such as your address or your published prices.
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What you see after 7 days
Most owners can't say how many calls they missed last week. A missed call leaves no record, so the Check makes one.
- How many calls went to the Agent each day and at what hour, so you can see when the calls slip through.
- What each caller wanted: a booking, a price, your hours or your address. That separates the callers who were ready to book from the ones who only needed information.
- A write-up of every call the Agent takes, with the caller's name, number and request. We send it to you the same day.
- A short count at the end of each day.
- A full report on day 7, by email or in the format you prefer, plus a visual PDF with action items. The biggest levers come first: what would fix the leak fastest and return the most.
The Check counts the calls the Agent takes. It doesn't see the calls you answer yourself, and it can't put a dollar value on a call. You know what a typical job pays at your shop. The report tells you how many callers wanted one.
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From first call to your numbers
- Book a call. Pick a time on our calendar. We ask a few quick questions about the calls your shop gets, your hours, and what callers should hear.
- We build your Agent. It knows your hours and services, and it quotes your published prices. We run a test call to confirm it works before your 7 days start.
- Set up call forwarding, about 5 minutes. On a mobile line it's a short code you dial on your phone, and it works with Bell, Telus, Rogers, Fido and Vidéotron mobile. On a business phone system, we change the setting with you on the line. Your phone rings first. After 15 seconds without an answer, the call goes to the Agent.
- Seven days of your real calls. The Agent takes what you miss. Each day we review a sample of its calls and correct anything it gets wrong.
- Day 7, your report. We go through it with you in a 15-minute call. If you decide not to go further, you keep the report and it costs nothing.
Your time: 5 to 10 minutes in all to set up (the questions and the forwarding), then 15 minutes on day 7.
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Most shops don't count the calls they miss
Most owners can't tell you how many calls they missed last week, because they don't count them. In a 2022 survey of 601 small businesses, CallRail found that 87% of leaders said they often or sometimes miss calls, and fewer than half used any technology to track customer interactions.
No public count exists for independent auto repair shops. The closest figures come from chains and general surveys, so read them as a direction.
- An analysis of 8.7 million calls to auto service chains, reported by Auto Remarketing in 2019, found about 13% connected to no one. About two in three callers who couldn't reach the shop didn't call back.
- In a 2025 survey of 1,000 US consumers by CallRail, 82% said they would call another business if no one picked up, and 21% said they would do it right away.
- Data from more than 10,000 shops in the Tekmetric Shop Index puts the average repair order near 700 dollars.
To work out your own loss, multiply three numbers: the calls you miss in a week, the share of those callers who wanted to book, and your average repair order. The Check gives you the first two.
What we see at two shops we run
These are counts of real calls, with no caller details.
- In the week of October 12, 78 of one garage's 241 calls went to the Agent because nobody picked up in time. The owner still answers first.
- Since August 15, that garage's Agent has taken 778 calls, and 196 of them, about one in four, came outside opening hours.
- A second shop's Agent took 417 calls over the same stretch, and 52 of them, about one in eight, came outside opening hours.
Neither owner had a number for this before.
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What it costs you
It costs no money and asks for no commitment. Setup takes 5 to 10 minutes, and day 7 takes 15 more to go through the report.
You keep your number and install nothing. Your phone rings first. One code switches forwarding off on a mobile line, and on a business phone system we change the setting with you.
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Who should do it, and who can skip it
Any shop that doesn't know its call count. Most don't, and the only owners who can skip the Check are the ones who already track their calls and know their numbers.
The Check is for independent auto repair and tire shops in Quebec and Ontario. If you run a body shop, a dealership or another trade, say so when you book and we'll tell you whether it fits.
You can count by hand instead. Go through your phone's call log one call at a time and note which ones went unanswered. It works, but it takes a long time for little in return, and most owners never get to it.
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Shop owners who use it
“100% would recommend to any business owner. Wonderful customer support.”Fadi, Google reviewRead the case studies
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What owners ask before they start
Is the 7-day Call-Leak Check really free?
Yes. It costs nothing and doesn't commit you to anything. If you decide not to go further, you keep the report, and you're welcome to come back if the need returns.
What do I have to do?
About 5 to 10 minutes. You answer a few questions about the calls your shop gets, and we set up call forwarding with you. You install nothing.
Will my phone still ring first?
Yes. A call rings your phone for 15 seconds. If you don't pick up, it goes to the Agent instead of your voicemail. A call you answer never reaches the Agent.
What does the Agent say to my callers?
It takes the caller's name, number and reason for calling, and answers quick questions such as your address or your published prices. Each call stays in one language: a Quebec shop's callers hear French first and press two for English.
Will the Agent book appointments during the Check?
During the Check it takes a message from each caller and answers quick questions. Booking straight into your calendar is part of the full service.
Can I switch it off?
Yes, at any time. On a mobile line, dial ##004# to cancel all call forwarding. On a business phone system, forwarding is set in the system's settings, and we change it with you.
What happens on day 8?
You have your report. If you decide not to go further, it stays free and you owe us nothing. If you'd like the Agent to keep answering your calls, we go through what that involves.
What does it cost if I keep the Agent afterwards?
There's a one-time setup and a monthly fee for each location. No contract, and a 30-day money-back guarantee if you're not satisfied. The details are on the Pricing page.
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See how many calls your shop is missing
Seven days after forwarding is on, you'll have your own count. It's free, and setup takes 5 to 10 minutes.
Free · No commitment · You keep your number · We SimpliFi. You Scale.
