AI Receptionist for Towing Companies

A phone receptionist for towing companies. It is also a towing answering service for nights and weekends. The Agent picks up every call, asks where the vehicle is and what happened, and sends the job to your dispatcher. It answers in English and French. Our team goes over the calls each day and makes the changes you ask for.

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  • Asks for the location, the vehicle and where it needs to go.
  • Sends the job to your dispatcher by message and text, or transfers the call to your on-call driver.
  • Picks up at night, on weekends and when every truck is out.

5.0 on Google, 16 ratings, as of October 28, 2026. We have no towing client yet. Garage Lebreton Krown, Kelly Auto Repair and Pneu Outaouais Mobile are clients.

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A missed call is a tow that goes to the next truck

A driver stuck on the shoulder at night does not leave a voicemail. They call the next company on the list. When your driver is hooked up on a job, your phone rings out and the tow is gone.

The Agent picks up instead. It asks where the vehicle is, what happened, what the vehicle is and where it needs to go. Then it sends all of it to your dispatcher in one message, so nobody has to write it on a scrap of paper.

Each call runs in one language. The Agent greets callers in your main language, and a caller who presses 2 gets the other one for the rest of the call. Texts after the call go out in one language too. The details are on our bilingual answering service page.

The Agent does not quote prices or promise arrival times. Those stay with your dispatcher. You decide which calls it passes on at once and which ones it takes a message for.

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A real tow request at an auto repair shop

On September 14, 2026, a caller to Garage Lebreton Krown said the car could not be driven and had to be towed to the garage. The Agent asked what was wrong and which day the tow would come, then checked the calendar. That day was full, so it offered the next opening, the morning after. The call ran in French, and the customer's name is not shown. It was a tow to the shop, not a roadside dispatch. You can hear a sample call of another kind on our AI receptionist for auto repair shops page.

Hear a sample call

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What the phone does while you are out on a tow

Towing never closes, so night calls matter. We have no towing line to show yet, so here is an auto repair shop. Garage Lebreton Krown is open Monday to Thursday from 8 to 5 and Friday from 8 to noon. From January 16 to October 28, 2026, 363 of the 1,628 calls on its Agent line (22%) came in outside those hours. On those calls the Agent took 61 bookings, 77 messages and 8 quote requests.

After a call, the Agent can text the caller in the language the call ran in, and your dispatcher gets the details in a message. Missed-call texts, reminders and the monthly report are listed on our AI receptionist for auto repair shops page.

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What our Agents already do for businesses

▶ Watch Christine's video
“I was hesitant at first, but now it really frees up my time. I used to forget people on hold all the time, now it's wonderful.”Christine, Garage Lebreton Krown
83 appointmentsin September 2026, booked by the Agent at Krown in Aylmer
Pneu Outaouais MobileA mobile tire service that goes to the customer. Our Agent answers every call while the owner works, books the job and passes on the details.
9,095 callsour Agents answered for client shops, as of October 27, 2026
5.0 on Google16 ratings for We SimpliFi, as of October 28, 2026
Read the case studies

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What towing owners ask before they sign

Can an AI receptionist answer my towing company's calls?

Yes. The Agent picks up every call, day and night. It asks where the vehicle is, what happened, what the vehicle is and where it needs to go. Then it sends the job to your dispatcher. It works from your own services and hours, and our team goes over the calls each day.

What does the Agent ask a stranded driver?

It asks for the caller's location, what happened, the vehicle and where it needs to go, plus a name and a callback number. Your dispatcher gets all of it in one message.

How does an urgent call reach my driver?

You set the rule. The Agent can send your dispatcher a message and a text at once, or transfer the call to your on-call driver. Tell us which calls go where and we set it up.

Does the Agent quote prices or give arrival times?

No. It does not quote a price or promise an arrival time. It takes the details, and your dispatcher calls back with both.

How much does it cost?

You pay for setup once, then a monthly fee for each location. You sign no contract, and a 30-day money-back guarantee covers your first month. The Pricing page lists the fees.

What is the 7-day Call-Leak Check?

It is a free 7-day test. Our Agent counts the calls your company misses, and setup takes 5 to 10 minutes. Read how the 7-day Call-Leak Check works.

Does the Agent answer in English and French?

Yes, with one language per call. The Agent greets callers in your main language, and a caller who presses 2 gets the other one for the rest of the call. Texts after the call go out in one language too. For the full picture, see our bilingual answering service page.

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Towing companies it suits, and ones it doesn't

It fits independent towing and roadside companies. The owner or dispatcher is often out on the road when the phone rings, and night and weekend calls go to voicemail or go unanswered. It also fits a company whose callers speak both languages.

Maybe someone already answers every call, day and night, in both languages. Then you may not need us, and we'll tell you that on the demo call.

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Who we work with

We have no towing client yet, so we show no towing numbers. Our Agents already answer for Garage Lebreton Krown in Aylmer, Kelly Auto Repair in Ottawa, Pneu Outaouais Mobile and Detail My Ride. We build each Agent from the company's own services and hours, then update it when those change. Run an auto repair shop? See our AI receptionist for auto repair shops page.

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Try it on your own line for a week

Start with the free 7-day Call-Leak Check and see how many calls your company loses in a week. If you'd rather hear the Agent first, book a demo and we'll show it taking a towing call, in English and in French.

No contract · 30-day guarantee · We SimpliFi. You Scale.

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Jonas Sami, founder of We SimpliFi