Kelly Auto Repair answers calls day and night now, without pulling the team off the cars. In October 2026 the Agent answered 109 calls. The shop has 214 Google reviews, rated 4.7 stars.
The shop
Kelly Auto Repair is a garage in Ottawa. Fadi runs it, and the team works in the bays all day.
The problem
Each call pulled someone away from a car. When the team was busy, calls went unanswered. After closing time, nobody could pick up.
What we set up
- A phone Agent that answers calls 24 hours a day.
- It answers simple questions and takes the details for each job.
- A texting Agent that answers customer texts.
- A text after each visit that asks happy customers for a Google review.
What changed
- In October 2026, the Agent answered 109 calls.
- It sent 482 texts to customers that month.
- The team gets fewer interruptions.
- The shop has 214 Google reviews, rated 4.7 stars.
In their words
“We kind of have this ace in our pocket now. We’ve been getting just flooded with five star reviews in the past few weeks.” Fadi, owner
