Mehmet works alone, so every call used to pull him away from a car. Now the Agent books the jobs and saves the hard questions for him. In October 2026 it answered more than 200 calls.
The shop
Specialist Euro Tech is a one mechanic shop on Montreal’s West Island. Mehmet works on European cars, and the work takes his full attention.
The problem
Each time the phone rang, Mehmet had to drop his tools or miss the call. Many callers only wanted a price. Some of those calls took more than 30 minutes and never turned into a job.
What we set up
- A phone Agent that answers his calls in English.
- It books appointments in the shop calendar.
- It writes down technical questions with the details, so Mehmet can call back ready.
- It also answers calls after closing time.
What changed
- In October 2026, the Agent answered 203 calls.
- It booked 21 jobs that month.
- 29 of those calls came after closing time.
- Mehmet stays in the bay and finishes the car in front of him.
In their words
“Working alone in the shop with the phone ringing, you can’t concentrate. Now I know someone is going to answer it. No more stress.” Mehmet, owner
