Two owners run Nettoyage MDS, and the business is growing fast. The Agent answers the calls they can’t take, writes down the booking details and asks happy customers for a review.
The business
Nettoyage MDS is a young window cleaning company. Two owners run it, and it is growing fast.
The problem
The owners could not always answer the phone, and some new customers slipped away. They also needed more Google reviews to build trust as they grew.
What we set up
- A phone Agent that answers the calls, so they keep each new lead.
- It writes down the booking details.
- A text that asks happy customers for a five star Google review.
What changed
- The owners lose fewer customers.
- New reviews keep coming in.
- Both owners focus on the work and on growing.
