The owner does the work, the phone and the growth plan alone. We set up an Agent that answers the calls, a text that asks for reviews and a plan to grow. The business is growing fast.
The business
Otantik Auto is a young car detailing business. Frednick runs it on his own.
The problem
When you work alone, a missed call is a missed customer. Frednick also had no time between jobs to plan how to grow.
What we set up
- A phone Agent that answers calls and takes the booking details.
- A text after each job that asks for a five star Google review.
- Business advice, with a plan for each next step.
What changed
- The Agent answers calls while Frednick works.
- Reviews help new customers trust the business sooner.
- Frednick has a plan and a steady flow of customers.
In their words
“If you wanna scale your business, if you wanna get to another level, you have to automate some stuff.” Frednick, owner